Documentation
Everything Reskale does, written down.
Reskale keeps one inventory and pushes it to eBay, Mercari, Depop, Vinted and Discogs — then pulls back the sales, offers, messages and shipping so you run the whole operation from one screen. These guides cover setup, every feature, each marketplace's quirks, and what to do when something fails.
Quick start
New here? Fifteen minutes from signup to a live crosspost.
How crossposting works
One item, five marketplaces, and what happens in between.
Support matrix
Exactly which features work on which marketplace.
Something broke
The failures people actually hit, and the fix for each.
Getting started
Go from a new account to your first listing live on a second marketplace.
- What is ReskaleOne inventory, many marketplaces — what the app does and who it is for.
- Quick startThe fifteen-minute path: install, connect, import, crosspost.
- Install the browser extensionThe extension is what lets Reskale act on marketplaces that have no public API.
- Connect your marketplacesLink eBay, Mercari, Depop, Vinted and Discogs, and keep those connections healthy.
- Import your listingsPull your existing active listings in so Reskale knows what you already sell.
- Your first crosspostTake one listing you already have and put it live on a second marketplace.
Crossposting
Getting one item listed accurately on several marketplaces at once.
- How crossposting worksThe universal item, the per-marketplace translation, and where each one runs.
- Creating a listingBuild a listing once in Reskale and choose where it goes.
- Crossposting an existing itemTake something already live on one marketplace and copy it to another.
- Bulk crosspostingQueue many items at once, and what the queue does when one of them fails.
- Listing fields and requirementsWhich fields each marketplace demands, and what Reskale fills in for you.
- Categories, brands and sizesHow one item's category is translated into five marketplaces' incompatible taxonomies.
- Delisting and auto-delistTake listings down by hand, or automatically once the item sells somewhere.
- Jobs, statuses and retriesWhat each job status means and what to do about the ones that failed.
Marketplaces
What is supported on each marketplace, and the quirks worth knowing before you list.
- Support matrixEvery marketplace, every feature, and exactly what works where.
- eBayOfficial API, business policies, item specifics and sell-through data.
- MercariListing, delisting, offers and shipping on Mercari through the extension.
- DepopListing, repricing, orders and messages on Depop.
- VintedThe marketplace most crosslisters do badly, and how Reskale handles it.
- DiscogsVinyl and music media: release matching, grading and pricing.
- PoshmarkWhy Reskale does not automate Poshmark, and what still works.
Running your store
The day-to-day: what sold, who is asking, what needs shipping.
- Inventory and SKUsOne record per item, wherever it happens to be listed.
- SalesEvery sale across every marketplace in one ledger, with fees and net.
- OffersBuyer offers and counters from all marketplaces, answered from one screen.
- Buyer discountsReach engaged buyers using the right native tool on each marketplace.
- MessagesOne inbox for buyer conversations across every connected marketplace.
- Shipments and trackingWhat has shipped, what is in transit, and what the carrier last said.
- Search and sell-througheBay comps, sell-through rate and the profitability calculator.
- Live showsRun a live selling session with inventory, overlays and sale capture.
- SuppliesTrack shipping supplies and reorder without hunting for the vendor link.
Bookkeeping
The financial side: income, expenses, mileage, hours and year-end.
- Bookkeeping overviewWhat Reskale tracks automatically and what you still have to enter.
- Income and expensesWhere sales income comes from, and how to log the money going out.
- Mileage and hoursLog sourcing trips and time worked, in a shape a tax preparer accepts.
- Receipt scannerPhotograph a receipt and have the line items read for you.
- Year-end and exportsPull the year's numbers out in a form your accountant can use.
Account and billing
Plans, payment, referrals, and what happens to your data.
- Plans and pricingWhat each tier includes and which one the web dashboard requires.
- Billing and subscriptionsTrials, payment, changing plans, and cancelling.
- Referrals and affiliateEarn free months by referring other sellers.
- Privacy and securityWhat Reskale stores, how marketplace credentials are handled, and who can see them.
- Deleting your dataDisconnect a marketplace, or remove your account and everything in it.
Help
When something is not working, start here.
- TroubleshootingThe failures people actually hit, and the fix for each one.
- Crosspost error messagesLook up the exact message you saw and what to do about it.
- Sync and connection issuesMissing sales, stale listings, and connections that keep expiring.
- FAQShort answers to the questions that come up most.
- GlossaryReskale and reseller vocabulary, defined.
- Contacting supportHow to reach a human, and what to include so the first reply is useful.
Still stuck?
Email support@reskale.xyz or open a ticket from Support in the dashboard. Include what you were doing and which marketplace — here is what makes a report easy to act on.